WOW ! UNBELIEVABLE ! AMAZING!!!! are the three words I am using to describe my recent experience with Caregiver Services.
My mother was hospitalized on a recent Saturday morning, That same day. In the late afternoon , I realized that she would need overnight care for a couple of nights to help her with her many needs I reached out to two other agencies that I knew before calling Caregiver Services. The other agencies were not able to help me but Trish McGee of Caregiver Services was. I told her what I needed and she listened with a ton of warmth and caring words and so I felt like I was in good hands, This set my mind at ease. Within 30 minutes Trish was calling me back with options for all of my mother’s needs. She went above and beyond the call of duty to have care in place for my mother that very same evening even though I had given her incredibly short notice.
It was amazing !
I was very impressed with Caregiver Services and won’t hesitate to use their services again in the future.
I am so very appreciative of the friendship and services you are providing for both my mother and father. Dad’s limited mobility has been a concern for us and Kevin has been the perfect companion. He has such a great sense of humour, I just think he is wonderful. Marg is such a sweetheart who not only provides companionship for my Mom, but also keeps me informed and since I live in Vancouver, this is so very comforting. It’s like I was there and it puts a smile on my face every time I talk with her . She has made every effort to help with appointments and run errands for my Mom and I can’t tell you how important that is. Even though my Mom sometimes has her moments, its a relief knowing that Marg is there with her and that she cares.
Caregiver Services Ltd. has been a most wonderful choice for home care. I was referred to your company for my elderly family friend (who has no immediate family). We have used Caregiver Services Ltd. for 24/7 in-home needs and have found you and your team very successful in matching suitable, kind, competent caregivers, and they genuinely care about my friend’s wellbeing and personal interests. My friend is happy and content and I am confident and worry free knowing that Caregiver Services is providing the best level of care I could possibly hope for. With sincere thanks and gratitude,
I am writing today to tell you how happy I have been with the level of service you and your company have provided to me. Marg, who always answers the phone in a polite and calm voice, was very helpful in answering all of my questions and providing the information I needed in an efficient and timely manner.
Neda, the caregiver you assigned to me was absolutely wonderful. She was extremely understanding of my situation and overall performed her duties in a very professional and caring manner.
I would not hesitate to refer you and Caregiver Services to anyone who is looking for the services you provide. In fact, I have already given your name to a couple of people.
Thank you so much for your support…the wonderful angels you had caring for my Mom was such a comfort to all of us especially her…my Mom continued to live up to the end with dignity, a sense of humour and a true love of family.
Jean and I wanted to again thank you and your team for such an unexpected and generous amount of time and effort in caring for our dad. It was so comforting to know that our dad was being looked after not just by anyone, but by people who really cared, and by people who wanted to make a difference in his life. Looking back, we could not have given dad the gift of a two-week stay at home this month without your team, and we know that in our hearts, this helped dad more than words can say. It’s no picnic having to stay in a hospital for months on end, and by your team helping us get him home, even for just 2 weeks, it really gave dad the best chance at enjoying the time he has left, while he could enjoy and appreciate it. We really do appreciate the personal touches and the sacrifices made to help dad, and wish you and your team all the best in the coming holidays.
Thanks very much,
Our family wants to extends our warm thanks for your thoughtful care in the final days of our father’s life, and in respect of our mother. Your staff consistently went above and beyond the call of duty. They exhibited kindness and capability, sometimes in difficult and trying times. Thank you for coordinating with our palliative care expert, so as to give the finest possible care. We are grateful for your good work and would highly recommend your agency to whoever is in need of services to seniors.
Caregiver Services has provided great service for Eulah. We are sure that without your service, Eulah would not be with us today. We appreciate the service you provide. Keep up the good work.
John and Marg
Thanks so much for touching base. My mum did not like the idea of me hiring a caregiver for her originally, but she now really enjoys Marilyn’s visit. She (and I) think it is so nice that she brings cake for the two of them! My mum’s cognitive abilities have been so up and down this past month, due to colds, medications, etc., but I have always found her spirits higher after Marilyn’s visit. I just wish I had done it sooner! It gives me such peace of mind knowing that someone is there with her every Tuesday afternoon.
I would absolutely recommend Caregiver Services. You and David met with Charlie promptly after my initial call. Your professional and compassionate staff was a great comfort to him in the hospital and then at home. Jovan was outstanding and Charlie enjoyed his company and knowledge of the wrestling that they watched together. David personally visiting Charlie on occasion was also greatly appreciated.
Caregiver Services have provided staffing support for my 96 year old mother for the last three years. I have found the staff, without exception, to be professional, caring and reliable. I would recommend Caregiver Services without hesitation, to clients seeking assistance in caring for their loved ones.
Caregivers’ has been a lifeline for our mother and subsequently our family. We encountered emergency situations that required immediate 24 hr care for our mother and David Bernstein and the Caregivers team came through for us. We have had the most loving and caring PSW looking after our mother since then and Mom believes she’s her daughter. We agree, she is now part of our family…
Just wanted to let you know how well we get along with your caregiver. My caregiver Corina starts her routine by giving me a shower then makes me a cup of tea and my lunch, after which I exercise.
She has taken me for blood tests, shopping, also to the local pool for exercises. When weather permits we take the dogs for walk. The dogs love her as she gives them treats and cuddles.
Corina is very attentive to my needs and very good company. She is the best caregiver and an excellent lady.
I contacted Caregiver Services for an urgent requirement after my mother came home from a few days in the hospital. They quickly reacted and were able to provide a 24 hour a day caregiver almost immediately. The caregiver was very competent and was a great help to us in managing through that difficult time. I highly recommend Caregiver Services and I would not hesitate to use their services again.
We had an emergency situation with my 90 year-old grandmother, and Caregiver Services was able to accommodate our needs within 12 hours. The care and wonderful interaction my grandmother experienced gave us the comfort we needed to look after other things, knowing that she was being taken care of.
Thank you David and Nancy.
Regarding Nancy’s care by the Caregiver Services Ltd. staff, please note the following: Both office staff and their PSW’s are very professional, qualified and accommodating. Nancy’s primary caregiver Catherine, has been with Nancy for over 6 years looking after her both at home and in Parkview’s Long Term Care unit. As well as requests by myself being followed up and implemented, Caregiver’s staff of PSW’s is found to be very dependable, friendly, arriving on time and getting along with Parkview’s staff. Caregiver Services Ltd. is also able to accommodate us on short notice requests to send extra people when needed. Nancy is very fond of her private caregivers and works very well with then. Billing procedure is accurate, well documented and on time. Overall I find Caregiver Services Ltd.. to be a quality organization because of their PSW’s, their knowledge and caring ways.