The Process for Arranging Care:

After a brief discussion over the phone, I visit the home where the care takes place and do an assessment of the needs and environment. After this meeting, my team and I put together a care plan and schedule. We recognize that needs often change over time and will adjust the plan accordingly to meet the evolving needs.

There is no commitment to any amount of care. We ask that if a shift needs to be cancelled or care is no longer required, that we are given a heads up (12 hours to cancel a shift and a few days if all care is cancelled). With Bill 148, new requirements will be instituted over the course of 2018 which we will discuss as they are implemented.

A Journal is provided for caregivers to keep notes to be shared with other caregivers and family if desired. Where the client is receiving care from CCAC/LHIN, we will liaise with the care co-ordinator to ensure full communication between all parties providing care.